Settings for each tool
What you choose for ClickUp, Asana, Jira, GitHub, Linear and the others, and the permissions each asks for.
Updated October 2026
How integrations work
- Only owners and admins can manage integrations.
- Only one issue tracker can be active per project. Disable the current one before enabling another. Slack and webhooks can run alongside it.
- Tools with extra options (ClickUp, Asana, monday.com, Teamwork, Basecamp, Notion, Linear, Wrike, Shortcut) get their own settings page once connected. Jira, GitHub, GitLab and Trello stay on the simple list.
- A banner on the page tells you whether the tool's webhooks are working. Two-way webhook sync needs the Pro plan or above.
What you choose per tool
| Tool | You choose | Notes |
|---|---|---|
| ClickUp | Workspace, Space, List | Status mapping and activity updates, see below. |
| Asana | Workspace, Project, optional Assignee | Completed maps to Resolved, incomplete to Open. |
| monday.com | Board | Status changes on the board update PinMarks. |
| Teamwork | Project, Tasklist | Status sync. |
| Basecamp | Account, Project | One-way. Option to post PinMarks comments to the to-do. |
| Notion | Database | One-way. Only databases you shared during sign-in appear. Option to post comments to the page. |
| Linear | Team, optional Assignee | Status sync. |
| Shortcut | API token, optional Project, starting workflow state | Paste the webhook URL into Shortcut and subscribe to Story and Story Comment events. |
| Wrike | Space, Folder | Status sync. |
| Jira | Site, Project | Creates issues. Does not send changes back. |
| GitHub | Repository | Private repositories are labelled. Status closes or reopens the issue. |
| GitLab | Project | Status sync. |
| Trello | Board, List | Status sync. |
| Slack | A channel, picked in the Slack popup | Posts a card for each new feedback with type, priority, status, reporter, page and screenshot. |
| Azure DevOps | Organization, Project, Work item type | Currently labelled Coming soon in the app. |
ClickUp in detail
- Status auto-update with a mapping from PinMarks Open, In Progress, Resolved and Closed to one or more ClickUp list statuses.
- Activity updates: three switches that add a comment on the task when status, type or priority change.
- Main account and reporting account: choose whether reports are created by the workspace's main account or by each person's personal ClickUp account. Guests always use the main account.
- Extra fields for the task are set in Guest forms and Member forms.
Removing an integration
Remove integration disconnects the tool and removes its webhook. Items already created in the tool are left as they are.
Still stuck?
Email support@pinmarks.io and we'll get back to you within one business day.
