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Help, privacy and security

Get help from our team, understand how your data is handled, and fix common problems.

5 articles

  • General FAQQuick answers to what new users ask most.
  • GlossaryPlain-English meanings of the terms used in PinMarks and its reports.
  • Contact supportChat with the assistant, reach a person, or email us.
  • Your data and privacyWhat PinMarks collects, where it is kept, how to delete it and what the widget can see.
  • Troubleshooting integrations, scans and MCPFixes for tracker syncing, scans that will not run, locked features and AI connection errors.

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