How to report issues on mobile
Send feedback from a phone or tablet, and what is different from desktop.
Updated October 2026
Steps
- 1Open the site in your phone's browser and tap the feedback button.
- 2Mark up the screenshot with the simplified toolbar: Arrow, Text, Rectangle, Circle, Draw and Undo.
- 3Tap the large Next button, add a title and details, then submit.
What is different
- On screens 768px wide or narrower the widget uses the simplified toolbar and a large Next button.
- Video feedback is desktop only.
- The browser extension is for desktop Chrome, so phone screenshots are taken without it.
- The keyboard shortcut is desktop only. Use the on-screen button, or your own button (see Use your own button).
The device, browser and screen size are captured automatically, so your team can reproduce what you saw on your phone.
Still stuck?
Email support@pinmarks.io and we'll get back to you within one business day.